Summer Sale
Out and About with Leonie and Lea
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The Right Sleeping Spot for Your Dog
Travelling with Sarah, Chris and Fiete
The Home of David, Luna and Charlie
Gift Guide for Cats and Cat Lovers
Gift Guide for Dogs and Dog Lovers
Exploring the Inn Promenade With Laura and Yagoh
Exploring the Lake Constance Region With Svenja and Lotte
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We ship our products through courier service DHL. All parcels are shipped through the GoGreen climate-friendly parcel service.
Within Germany, the flat rate shipping cost is € 5,50. For orders of € 99.00 and more the shipping is free of charge within Germany.
In Switzerland, a flat-rate delivery charge of CHF 9 applies. For orders totalling CHF 199 or more, delivery within Switzerland is free of charge. Deliveries are duty-free, so you won’t incur any additional costs. Within Switzerland, we deliver via Swiss Post.
Please note that for deliveries to countries outside the EU, import duties or taxes and customs or clearance charges may be payable in the recipient's country and are solely the responsibility of the recipient. They will not be refunded by us should you wish to cancel your order or to return any goods to us for exchange or refund.
Note: Shipping to the USA is currently limited to orders with a goods value below $750. All shipments to the USA are delivered PDDP.For international shipping costs, please refer to the following table:
For some products (e.g. Covo and Mio (Size M)), a bulky goods surcharge of €21 will be added to the price shown in the table for deliveries outside Germany. This will be calculated automatically during checkout.
Andorra, Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Great Britain, Ireland, Italy, Croatia, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Austria, Poland, Portugal, Romania, San Marino, Sweden , Switzerland, Slovakia, Slovenia, Spain, Czech Republic, Hungary, Cyprus
Albania, Belarus, Bosnia-Herzegovina, Faroe Islands, Greenland, Iceland, Macedonia, Montenegro, Republic of Moldova, Serbia, Ukraine
Algeria, Egypt, Georgia, Israel, Lebanon, Libya, Morocco, Russian Federation, Syria, Tunisia, Turkey
Afghanistan, Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei Darussalam, PR China, Hong Kong, India, Indonesia, Iraq, Iran, Japan, Yemen, Jordan, Cambodia, Canada, Kazakhstan, Qatar, Kyrgyzstan, Kuwait, Laos, Macau , Malaysia, Maldives, Mexico, Mongolia, Myanmar, Nepal, North Korea, Oman, East Timor, Pakistan, Papua New Guinea, Philippines, Saudi Arabia, Singapore, Sri Lanka, South Korea, Tajikistan, Taiwan, Thailand, Turkmenistan, Uzbekistan , United Arab Emirates, United Sates of America, Vietnam
Rest of the world
Within Germany delivery usually takes 2-3 business days.
In the table below you will find the delivery times for shipping to other European countries, which you have to add to the standard delivery time (Deliveries within Germany, 2-3 days).
If you order several items from us as part of one order, for which different delivery times apply, we will send the goods in one shipment, unless we have agreed otherwise with you. In this case, the delivery time that applies to the item in your order with the longest delivery time applies to the shipment of the whole order.
In the case of payment in advance by bank transfer, the delivery time begins on the day after the payment has been issued to the transferring bank or, in the case of other payment methods, on the day after the conclusion of the contract and ends on the last day of the delivery time. If the last day of the delivery time falls on a Sunday or a public holiday recognized by the state at the place of delivery, the next working day will take the place of such a day.*GoGreen Plus is a value-added service to a Deutsche Post and DHL shipment contributing to decarbonization measures within Deutsche Post and DHL’s logistics network. By using alternative fuels and technologies, Deutsche Post and DHL reduces the usage of fossil fuels in the mode of transport and in buildings used for GoGreen Plus shipments. This does not necessarily mean that the specific shipment is physically transported with vehicles or handled via facilities using these fuels or technologies. Further information, e.g. on concrete decarbonization measures, is available at www.GoGreenPlus.de.