X-Mas Gift Guide
XMAS Gift Guide for Cats and Cat Lovers
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XMAS Gift Guide for Dogs and Dog Lovers
Exploring the Lake Constance Region With Svenja and Lotte
The Home of Carlina, Lino and Simon
The Home of Tatjana, Juno and Kaya
Living Beautifully with Your Dog
Dog Grooming from Head to Paw
The Home of Katharina and Luna
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We ship our products through courier service DHL. All parcels are shipped through the GoGreen climate-friendly parcel service.
Within Germany, the flat rate shipping cost is € 4,95. For orders of € 99.00 and more the shipping is free of charge within Germany.
Please note that for deliveries to countries outside the EU, import duties or taxes and customs or clearance charges may be payable in the recipient's country and are solely the responsibility of the recipient. They will not be refunded by us should you wish to cancel your order or to return any goods to us for exchange or refund.
For international shipping costs, please refer to the following table:
For some products (Covo, Letto, Mio (Size M)), a bulky goods surcharge of €15 will be added to the price shown in the table for deliveries outside Germany. This will be calculated automatically during checkout.
Andorra, Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Great Britain, Ireland, Italy, Croatia, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Austria, Poland, Portugal, Romania, San Marino, Sweden , Switzerland, Slovakia, Slovenia, Spain, Czech Republic, Hungary, Cyprus
Albania, Belarus, Bosnia-Herzegovina, Faroe Islands, Greenland, Iceland, Macedonia, Montenegro, Republic of Moldova, Serbia, Ukraine
Algeria, Egypt, Georgia, Israel, Lebanon, Libya, Morocco, Russian Federation, Syria, Tunisia, Turkey
Afghanistan, Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei Darussalam, PR China, Hong Kong, India, Indonesia, Iraq, Iran, Japan, Yemen, Jordan, Cambodia, Canada, Kazakhstan, Qatar, Kyrgyzstan, Kuwait, Laos, Macau , Malaysia, Maldives, Mexico, Mongolia, Myanmar, Nepal, North Korea, Oman, East Timor, Pakistan, Papua New Guinea, Philippines, Saudi Arabia, Singapore, Sri Lanka, South Korea, Tajikistan, Taiwan, Thailand, Turkmenistan, USA, Uzbekistan , United Arab Emirates, Vietnam
Rest of the world
Within Germany delivery usually takes 2-3 business days.
In the table below you will find the delivery times for shipping to other European countries, which you have to add to the standard delivery time (Deliveries within Germany, 2-3 days).
If you order several items from us as part of one order, for which different delivery times apply, we will send the goods in one shipment, unless we have agreed otherwise with you. In this case, the delivery time that applies to the item in your order with the longest delivery time applies to the shipment of the whole order.
In the case of payment in advance by bank transfer, the delivery time begins on the day after the payment has been issued to the transferring bank or, in the case of other payment methods, on the day after the conclusion of the contract and ends on the last day of the delivery time. If the last day of the delivery time falls on a Sunday or a public holiday recognized by the state at the place of delivery, the next working day will take the place of such a day.